Returns & Exchanges
At Lorena Boutique California, we want you to love your fashion finds; if you are not completely satisfied, we offer returns on unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all Lorena Boutique tags attached and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location across California or nationwide.
Receive Your Refund
Once our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing